The Ritz-Carlton, Astana Hotel - Nur-Sultan (Astana)

The Ritz-Carlton, Astana Hotel - Nur-Sultan (Astana)

$$$$|View on mapNur-Sultan (Astana), Kazakhstan|
8.2
Great49 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
The Ritz-Carlton, Astana Hotel - Nur-Sultan (Astana)
$$$$
Overview

The 5-star The Ritz-Carlton, Astana Hotel, situated within a 4-km distance of Kazakhstan Military History Museum, offers an indoor swimming pool as well as a health club. Located around a 25-minute stroll from a historical site like Ak Orda Presidential Palace, this luxurious hotel includes a steam room, a Jacuzzi, and a sauna on site.

Location

The luxury accommodation is about 15 km from Astana airport and 3.4 km from such cultural venues as Independence Square and Kazak Eli Monument. The 91m - high tall Kazak Eli Monument in Nur-Sultan is 10 minutes' drive from the Ritz-Carlton, Astana. There is National Museum of the Republic of Kazakhstan 10 minutes' drive from this Nur-Sultan property.

Rooms

Looking onto the city, some rooms at The Ritz-Carlton, Astana Hotel offer large panoramic windows and a marble floor furnished with a sofa set. Guests can make use of a mini-bar, and relax with a cable flat-screen TV. For more comfort, dressing gowns and a shower cap, along with a roll-in shower, are provided.

Eat & Drink

Breakfast is served in the restaurant. The dining options in this Nur-Sultan hotel include 3 restaurants. Also, the property features a lounge bar. The restaurant Great Wall Restaurant is close to the accommodation.

 

Leisure & Business

The Ritz-Carlton, Astana offers guests amenities such as fitness classes, a spa centre, and a sauna. A day of pampering can include beauty treatments, body wraps, and body scrub, as well as visiting a wellness area. Business travellers will have access to a business centre provided on site.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of KZT 24,000 per person per day. 
Pets
Pets are allowed on request.
Building
Number of floors:25
Number of rooms:157
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Elegant Queen Room
  • Max:
    3 persons
  • Bed options:
    2 Queen Size Beds
  • City view
  • Shower
  • Coffee machine
King Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Coffee machine
Junior Suite
  • Bed options:
    1 King-size bed
  • City view
  • Shower
  • Coffee machine
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Coffee shop

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room view

  • City view
  • Landscape view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about The Ritz-Carlton, Astana Hotel

💵 Lowest room price 129 £
📏 Distance to centre 6.3 km
🗺️ Location rating 10.0
✈️ Distance to airport 13.1 km
🧳 Nearest airport Astana, TSE

Location

Address
The address has been copied.
16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016
Map view
16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Shopping Area
Moskva Shopping Center
530 m
Restaurant
Mokki
40 m
Restaurant
Ozen
30 m
Restaurant
Selfie Restaurant & Bar
30 m
Restaurant
Tarantino Bar & Grill
220 m
Restaurant
Vechnoye Nebo
300 m
Restaurant
Costa Coffee
310 m
Restaurant
La Mansarde
420 m
Restaurant
Revolving Restaurant
330 m
Restaurant
Great Wall Restaurant
340 m
Restaurant
Olivier Restaurant & Bar
480 m
Restaurant
Cafestar
630 m
Restaurant
Emiliya
530 m

Reviews of The Ritz-Carlton, Astana Hotel

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location10.0
Facilities8.6
Guest reviewsWrite a Review
  • J
    John
    United States
    left 5 reviews
    Wrote a review on 18 Oct
    Great
    Recommends the hotel
    Location8.0
    Rooms5.0
    Service9.0
    Dining8.0
    8.0
    lovely atmosphere
    delicious wraps
    cute presentation
    fish options

    Fantastic afternoon tea experience!

    We had a lovely afternoon tea here, complete with a ballet dancer and pianist. The smoked salmon wraps were delicious, but since my wife and daughter aren't into fish, it left them a bit stuck. The chocolate overload was real—cute presentation but maybe a bit much for some. No complaints about the bar though. it rocked!

    Family with childrenDeluxe Room, 1 King
  • M
    Marshall
    United States
    left 3 reviews
    Wrote a review on 19 Sept
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service9.0
    Dining8.0
    9.0
    stylish room
    indoor pool
    beautiful lounge
    limited breakfast options

    The deluxe room I stayed in was both stylish and spacious, making me feel right at home. I loved relaxing in the indoor pool after a long day and sipping cocktails at the beautiful lounge. Just a heads up, the breakfast could use a little more variety, but it’s still a fantastic place overall! 😊

    CoupleDeluxe Room 1 King
  • M
    Michael
    United States
    left 8 reviews
    Wrote a review on 10 Aug
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    delicious treats
    exceptional service
    stylish room
    basic lobby

    I had a fantastic stay! The afternoon tea was a highlight with live piano and delicious treats. The room was spacious and stylish. The service was exceptional, especially from the staff at Mokki.

    CoupleDeluxe Room, 1 King
  • A
    Arthur
    United States
    left 3 reviews
    Wrote a review on 19 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    spacious room
    exceptional service
    delightful breakfast

    Would recommend for a city holiday

    Spacious room, exceptional service, with a delightful breakfast that energized my mornings and a fitness center that kept me active during my stay.

    Utterly happy with everything.

    CoupleDeluxe Room, 1 King
  • B
    Bill
    United States
    left 4 reviews
    Wrote a review on 14 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service9.0
    Dining8.0
    9.0
    exquisite design
    attentive staff
    magnificent spa

    Unforgettable Luxury and Exceptional Hospitality

    Our family enjoyed a two-night stay in a Deluxe Room. The room was exquisitely designed, and the staff were incredibly attentive, making us feel truly special. Don't miss the hotel’s magnificent spa for a rejuvenating experience.

    Family with childrenDeluxe Room 1 King
  • J
    Johnny
    United States
    left 15 reviews
    Wrote a review on 07 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining8.0
    9.0
    spacious room
    exceptional staff
    24/7 fitness center
    poor breakfast
    executive lounge

    The Ritz-Carlton provided an excellent experience. The Deluxe Room was spacious, stylish, and well-appointed. The staff, particularly in the club lounge, were exceptional, especially Nina, who made me feel truly welcomed. The fitness center was a fantastic amenity, available 24/7, allowing me to maintain my routine while traveling for work.

    The breakfast in the executive lounge was disappointing.

    Business travellerDeluxe Room 1 King
  • J
    Jesse
    United States
    left 4 reviews
    Wrote a review on 05 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining8.0
    9.0
    elegant decor
    accessible layout
    kind staff
    limited dining
    flexible options

    The hotel's decor exudes elegance with its lush, modern furnishings and accessible layout, making it easy for seniors to navigate. The staff were kind, always ready to lend a helping hand whenever needed.

    More flexible dining options for seniors would help.

    CoupleDeluxe Room, 1 King
  • R
    Robert
    United States
    left 13 reviews
    Wrote a review on 04 Jul
    Guest rating
    Doesn't recommend the hotel
    Location7.0
    Rooms6.0
    Service5.0
    Dining6.0
    5.0
    stylish room
    fire hazard

    The stylish room was comfortable, but the hair dryer caught fire.

    Family with childrenDeluxe Queen Room With Two Queen Beds
  • T
    Terry
    United States
    left 1 review
    Wrote a review on 01 Jul
    Great
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining8.0
    8.0
    stylish room
    attentive staff
    delicious food

    I stayed for 3 nights in a Deluxe Room, 1 King. The amenities are impressive, and the spa was rejuvenating. Room design is modern and stylish. The food at the restaurant was delicious. The staff were welcoming and attentive. 😊

    SingleDeluxe Room, 1 King
  • W
    Will
    United States
    left 1 review
    Wrote a review on 26 Jun
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining9.0
    10
    spacious room
    exceptional staff

    would return anytime

    The deluxe room was super spacious and stylish. Had a 24/7 fitness center which was a big plus for working out while I was there. The staff in the club lounge were amazing, especially Nina, making my stay so much more welcoming. And the breakfast? Yum! Freshly baked croissants and lots of organic juices. Loved it!

    CoupleDeluxe Room, 1 King
  • P
    Paul
    United States
    left 1 review
    Wrote a review on 23 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service9.0
    Dining9.0
    8.0
    elegant rooms
    attentive staff
    dated areas
    underwhelming spa

    The hotel experience was mostly enjoyable, with elegant rooms and attentive staff. Breakfast stood out, offering high-quality options, but some areas felt dated and the spa was underwhelming. It’s a splendid venue, yet a few improvements could enhance the overall experience.

    Junior Suite
  • E
    Ernest
    United States
    left 1 review
    Wrote a review on 29 May
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining5.0
    10
    stylish room
    exceptional staff

    i had a fantastic stay at the ritz-carlton. the deluxe room was spacious and stylish. the club lounge staff were exceptional, especially nina, making me feel truly welcomed. also, the 24/7 fitness center was a major highlight, allowing me to stay fit during the trip.

    can recommend

    CoupleDeluxe Room, 1 King
  • A
    Alexis
    United States
    left 2 reviews
    Wrote a review on 27 May
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining7.0
    9.0
    stylish room
    exceptional service
    disappointing breakfast

    I recently enjoyed my stay at The Ritz-Carlton in Nur-Sultan. The staff, especially Nina in the club lounge, provided exceptional service, making me feel truly welcome. The room was spacious and stylish. However, I found the breakfast in the executive lounge to be lacking compared to the main dining area.

    CoupleDeluxe Room, 1 King
  • A
    Amanda
    United States
    left 3 reviews
    Wrote a review on 25 May
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    dedicated service
    phenomenal breakfast

    Highly Recommend for Business Travelers

    The meeting room I used was a game changer! They provided everything I needed, even stuff not included. that's some serious dedication! And don't get me started on the breakfast – the caviar and bliny were just phenomenal! It’s like they knew exactly what would make my morning perfect.

    Sure, it wasn’t cheap, but you really get your money’s worth.

    Executive Suite Club Lounge Access 1 King City View

FAQ about The Ritz-Carlton, Astana

Which attractions can we visit during our stay at the 5-star The Ritz-Carlton, Astana Hotel?
Kazak Eli Monument, placed approximately a 10-minute drive from the 5-star The Ritz-Carlton, Astana Hotel, as well as Park Prezidentskiy Parkovka (approximately a 25-minute walk away) are worth visiting.
Which landmarks are closest to the The Ritz-Carlton, Astana Hotel?
Baiterek Tower is one of the top-rated landmarks (9/10) placed within a 9-minute walk from the The Ritz-Carlton, Astana Hotel.
Is there free parking in the 5-star The Ritz-Carlton, Astana Hotel hotel?
Yes, the 5-star The Ritz-Carlton, Astana Hotel hotel offers guests to park their cars at parking spaces for free.
Are there any dining facilities close to the hotel?
Located in the vicinity of the hotel guests can discover restaurant Revolving Restaurant with moderately placed prices.
Can I eat breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is check-in and check-out time at the The Ritz-Carlton, Astana Hotel hotel?
Guests of the The Ritz-Carlton, Astana Hotel hotel can check in from 15:00 to 23:59 and check out from 12:00.
What payment methods are accepted in the 5-star The Ritz-Carlton, Astana Hotel?
At the 5-star The Ritz-Carlton, Astana Hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What room types does the hotel comprise?
The hotel offers such room types as Club King Room, Grand Deluxe Room, and Executive King Suite.
Which facilities are offered in the rooms of the 5-star The Ritz-Carlton, Astana Hotel?
All rooms of the 5-star The Ritz-Carlton, Astana Hotel feature a minibar fridge and tea/coffee making equipment as well as a laptop-sized safe, some of them boast a sofa.
Is the 5-star The Ritz-Carlton, Astana Hotel equipped with amenities for persons with disabilities?
Yes, the 5-star The Ritz-Carlton, Astana Hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.
Which facilities are provided in the 5-star The Ritz-Carlton, Astana Hotel?
Top locations of the 5-star The Ritz-Carlton, Astana Hotel include a shopping arcade and a restaurant, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Does the hotel feature any spa facilities?
At a wellness area featured at the hotel guests can receive such spa procedures as beauty therapy, body wraps, and body scrub. Additionally, a steam room, a treatment room, and a Jacuzzi are offered on-site.
Do you have a pool at the 5-star The Ritz-Carlton, Astana Hotel?
Yes, the 5-star The Ritz-Carlton, Astana Hotel features an indoor swimming pool.

Best-Rated The Ritz-Carlton Company, L.L.C Hotels around Nur-Sultan (Astana)

Experience the ultimate luxury at The Ritz-Carlton Company, L.L.C, where attention to detail is unparalleled. This globally renowned brand stands for exceptional service, exquisite dining, and immaculate amenities. From the moment you step inside, you're met with warmth and elegance, and you can relax knowing every need will be met. The Ritz-Carlton Company, L.L.C: where comfort and sophistication go hand in hand.

Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room